1. Information we collect

a) Information you provide

We collect information you provide directly when you sign up, fill a form, or contact support. This may include:

• Email address — for account creation, newsletters, and updates.
• Name and company details — when provided during registration or service requests.
• Support messages and other form entries.

b) Information collected automatically

We may automatically collect technical and usage data such as IP address, browser type, pages visited, and device information to operate and improve the Site.

2. How we use your information

We use personal information to:

• Provide and maintain our services (accounts, support, invoicing).
• Send transactional emails (confirmations, alerts) and, where you consent, marketing emails.
• Improve the Site, run analytics and testing, and personalize your experience.
• Detect and prevent fraud and maintain security.

3. Legal basis for processing

If you are located in the EU/EEA, our legal bases include:

• Your consent (e.g., subscribing to marketing).
• Performance of a contract (delivering products/services).
• Our legitimate interests (service improvements, fraud prevention), balanced with your rights.

4. Cookies and tracking technologies

We use cookies and similar technologies to enable essential site functions, analyze usage, and deliver personalized content. You can manage cookies via your browser or our cookie controls (if presented).

5. Sharing and disclosure

We do not sell your personal information. We may share data with:

• Service providers (email platforms, hosting, analytics) who process data on our behalf.
• Legal or regulatory authorities if required by law.
• Parties in connection with a merger, acquisition, or sale of assets subject to appropriate safeguards.

6. Third-party services

We use third-party services (for example: email delivery, analytics, payment processors). These providers have their own policies — check their privacy terms for details.

7. Data retention

We retain personal data only as long as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce agreements. Marketing lists are retained until you unsubscribe or request deletion.

8. Security

We implement reasonable administrative and technical safeguards to protect personal data. However, no system is 100% secure — if you suspect a breach, contact us immediately.

9. Your rights

Depending on your jurisdiction, you may have the right to:

• Access, correct or delete your personal data.
• Object to or restrict processing.
• Withdraw consent where processing is based on consent.
• Exercise data portability.

To exercise these rights, contact us at contact@netzsoft.com. We may need to verify your identity before responding.

10. California privacy rights (CCPA/CPRA)

If you are a California resident, you have additional rights regarding your personal information. We do not sell personal information for monetary consideration. To make a request, please contact us (include “California Privacy Request”).

11. International transfers

Your data may be transferred to countries with different data protection laws. We use safeguards such as contractual protections where required.

12. Children

Our Services are not directed to children under the age of 16. We do not knowingly collect personal data from children under 16. If you believe we have collected such data, contact us to request deletion.

13. Changes to this policy

We may update this Privacy Policy. When we do, we will revise the “Effective Date” at the top. Significant changes will be communicated as appropriate.

14. Contact us

If you have questions about this policy or want to exercise your rights, contact us: